Terms and Conditions

Last Updated: March 2024

These Terms and Conditions (“Terms”) govern your use of the services provided by Chop House Kendal (“we,” “us,” or “our”), including but not limited to our website, online reservation system, and dining services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Reservation and Dining Policies

  • Reservations: We offer online reservation services for your convenience. By making a reservation, you agree to provide accurate and complete information. We reserve the right to cancel or modify reservations at our discretion.
  • Arrival Time: Please arrive on time for your reservation. We may release your table if you arrive more than 20 minutes late without prior notice.
  • Seating: We will do our best to accommodate seating preferences, but we cannot guarantee specific tables.
  • Dress Code: Please adhere to our dress code policy, which may be posted on our website or communicated to you at the time of reservation.
  • Alcohol Policy: We comply with all local laws and regulations regarding the sale and service of alcohol. You must be of legal drinking age to consume alcoholic beverages.

Payment and Refund Policies

  • Payment: We accept cash, credit cards, and other forms of payment as indicated on our website or in our restaurant. Payment is due at the time of service unless otherwise agreed upon.
  • Prices: Prices are subject to change without notice. We reserve the right to correct any pricing errors.
  • Refunds: Refunds are issued at our discretion and may be subject to a processing fee. Refunds for cancelled reservations may be subject to our cancellation policy.

Intellectual Property

Our website, logo, and other materials are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our intellectual property without our prior written consent.

Limitation of Liability

To the extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services.

Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, and expenses arising out of or related to your use of our services or violation of these Terms.

Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising out of or related to these Terms will be resolved exclusively in the courts of United Kingdom.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Chop House Kendal, 78 Highgate, Kendal LA9 4HE

hello@chophousekendal.co.uk